Pismo appoints Vishal Dalal as new global CEO

By Gloria Methri

Cloud-native banking and payments platform Pismo has announced a leadership transition aimed at reinforcing its global growth strategy and customer-focused vision. Vishal Dalal, who previously led Pismo’s operations across North America, Europe, and Asia, has been appointed as the company’s new global CEO.

Dalal, based in London, brings over 25 years of experience in core banking and card systems, having held senior roles at McKinsey, Citibank, and Barclays. His appointment marks a strategic move to deepen Pismo’s international presence and scale its operations worldwide.

He succeeds Ricardo Josua, co-founder of Pismo, who played a central role in the company’s rapid expansion and its acquisition by Visa. Josua will now transition into an advisory position.

The leadership change underscores Pismo’s focus on global expansion while maintaining its commitment to delivering customer-centric digital banking and payments solutions.

“We are grateful to Ricardo for his leadership and contributions to the team. Pismo’s success, and the company overall, would not be where it is today without him. Ricardo leaves behind a strong foundation that the founders and I are excited to build upon”, said Vishal Dalal.

Reflecting on his journey, Ricardo Josua stated, “Over the past year under Visa’s ownership, Pismo has thrived and made significant progress in our growth and strategic direction. We have entered new markets, built an extensive pipeline of prospective clients, and improved the platform’s performance. This progress sets the stage for the next chapter in our future. I entrust Pismo into Vishal’s hands and will continue to support Pismo in an advisory role”.

In addition, Rodrigo Melato, who has served as Vice President of Sales since June 2022, has been promoted to Chief Commercial Officer (CCO). In his expanded role, Melato will lead Pismo’s global go-to-market strategy, commercial performance, and customer engagement efforts. He brings over two decades of industry experience, including senior roles at Salesforce, where he led the Financial Services business unit.

Alongside the CEO transition, Pismo’s founding team remains actively involved in driving the company’s innovation agenda. Daniela Binatti continues as Chief Technology Officer (CTO), Juliana Binatti Motta as Chief Product Officer (CPO), and Marcelo Parise as Vice President of Engineering.