Signature Bank taps Q2 to power its digital banking transformation

By Gloria Methri

Signature Bank, a commercial bank based in Illinois, has implemented Q2 Holdings’ digital banking platform as part of its broader digital transformation strategy. The move supports the bank’s efforts to scale operations and improve services for its commercial and retail customers.

As one of the Midwest’s faster-growing, independently owned banks, Signature Bank sought a flexible digital solution to deliver a consistent experience across channels. Q2’s platform includes tools for customer engagement and integration with FinTech partners through the Q2 Innovation Studio.

The platform also brings fraud monitoring and detection capabilities through Q2’s Centrix Exact/TMS™ and Q2 Sentinel, supporting Signature Bank’s efforts to enhance security while expanding its digital offerings.

“We really needed a ubiquitous, device-agnostic platform to deliver a consistent, 360-degree experience,” said Signature Bank’s Senior Vice President Penny Foust. “Right out of the gate, Q2 rose to the top. We were very impressed with Q2’s innovation and high-touch service, which mirrors our own. Having Q2 as a partner enables us to deliver the top technology available and compete with the big banks.”

Q2’s VP of Product Management, Anthony Ianniciello, said, “We are thrilled to partner with Signature Bank to help enrich their customers’ digital experience. Signature Bank has built a reputation as a commercial bank that focuses heavily on service and relationships, and its customers value the personal, high-touch approach to banking. We are excited to enable them to extend this commitment to their customers through a personalised digital banking experience.”