Infosys Finacle launches Data and AI suite to accelerate bank processes

By Gloria Mathias

Infosys Finacle, part of EdgeVerve Systems, a wholly-owned subsidiary of Infosys, has announced the launch of the Finacle Data and AI Suite, a set of solutions to empower banks to infuse AI into their digital operations and accelerate their enterprise AI journey.

The site will offer a comprehensive set of platforms that enable banks to build low-code, predictive, as well as generative AI solutions from the ground up with high transparency and explainability. It will help banks scale their data readiness, industrialise AI model development, apply generative AI technologies, and deliver actionable insights across their entire ecosystem.

The Finacle Data and AI Suite is part of Infosys Topaz, an AI-first set of offerings using generative AI technologies. It is steered by a responsible by-design approach that ensures strong standards of AI ethics, trust, privacy, security, and regulatory compliance.

The suite consists of three components.

• Finacle Data Platform: It includes an automated data pipeline to clean, transform, and deliver data for AI and other organisational requirements. This sits alongside a modular data lakehouse with BIAN (Banking Industry Architecture Network) inspired data models and domain-specific data marts for rapid, interoperable access.
• Finacle AI Platform: It allows banks to build, train, deploy, monitor, and optimise AI solutions from a unified interface.
• Finacle Generative AI Offerings: These encompass a diverse range of AI assistants designed for both enterprise and customer-centric applications, including the Finacle Knowledge AI Assistant, designed to facilitate NLP-based information extraction from document repositories, and the Finacle Support AI Assistant, which enhances ticket resolution for support teams.

Sajit Vijayakumar, Chief Business Officer and Global Head, Infosys Finacle, said, “AI is transforming banking by redefining the future of customer experience, risk management, and decision-making. By leveraging data at scale, AI empowers banks to anticipate needs, personalise solutions, and drive growth with unprecedented agility. We are excited to introduce the Finacle Data and AI Suite as a definitive solution for banks seeking to harness the power of AI. The Finacle Data Platform lays out a robust data foundation, and the Finacle AI Platform abstracts the complexities of AI development, putting power in the hands of banks’ business teams to unlock the true potential of AI.”