Paymentus & Oracle team up to enhance billing, payment solutions

By Delisha Fernandes

Paymentus Holdings and Oracle continue to collaborate to provide energy and water sector utilities with a wide range of flexible, trusted billing and payments services.

The partners completed extensive testing to fully validate the integration of the Paymentus Instant Payment Network (IPN) and Electronic Bill Presentment and Payment Platform (EBPP) across Oracle Energy and Water’s suite of automated and intelligent Customer Information Systems (CIS).

“After a rigorous platform validation process, we are proud to expand our solution integration with Oracle,” said Dushyant Sharma, Founder and CEO of Paymentus. “Having a platform validated and regression tested across Oracle Energy and Water’s CIS applications assures providers that their investment is protected. They have adopted a platform for the future that will evolve and grow to meet the increasingly high bar of customer service expectations.”

“Working with Paymentus and Oracle has helped many of our customers with not only the complexities of serving their energy and water consumers but also to tackle the challenge of evolving at speed to meet the moment,” said Matt Gleeson, vice president for global alliances and channels, Oracle Energy and Water. “We are leveraging data, AI, and behavioural science from across the enterprise to influence positive consumer behaviours on an enormous scale. This cannot happen unless every component is aligned, integrated, and scalable.”

Clients using the Paymentus platform can accept online, mobile, IVR, text, kiosk, point of sale, and agent-assisted payments and offer popular and flexible payment options such as Venmo, PayPal, AmazonPay, credit, debit, ACH, digitized cash, crypto, and more, to drive consumer action, adoption, and satisfaction.