i-exceed powers Bangladeshi bank’s fully digital on-boarding solutions

By Edil Corneille

i-exceed, a global player for rapid digital banking transformation, has announced that it has powered ‘MEasy’, a fully digital on-boarding solution for Mutual Trust Bank (MTB). i-exceed’s Appzillon, a unique combination of a low-code digital experience platform and pre-built customizable digital banking solutions, helped in the rapid development of the solutions deployed at MTB.

Using i-exceed’s platform, the solution went live in a record time of 4 weeks. The fully digitized customer interface provides a hassle-free, personalized, and holistic digital banking experience.

Syed Mahbubur Rahman, MD & CEO at MTB stated, “The solutions being developed using Appzillon will transition the traditional paper based approach to a digital one that ensures personalized and delightful user journeys. Going forward, we plan to transition several in-house developed mobile apps onto Appzillon’s digital experience platform. We look forward to our continued engagement with i-exceed.”

Appzillon’s unique micro-app and automated development approach helped the bank in developing self-service and assisted service solutions that facilitate the entire customer onboarding process in a quick and efficient way. Customers no longer have to engage with staff or stand in queues to open a bank account or to avail services; they can now do it in a matter of minutes using their national identity (NID) card with mobile and Internet banking services activated almost instantaneously.

S. Sundararajan, Executive Director at i-exceed commented, “We are extremely pleased in our association with MTB, an entity focused on truly enhancing customer relationships. With our low-code digital experience platform Appzillon, we will help MTB realize their digital initiatives 60% faster than conventional solutions available today.”