Emirates Post asks customers to transact through its official app or website

By Leandra Monteiro

Emirates Post has advised customers to only use the company’s official website emiratespost.ae and mobile application when making online payments for shipments and retail products. The moves comes as part of the company’s ongoing efforts to protect customers from accessing unauthorized payment gateways posed by fraudulent online schemes.

The company has advised UAE residents to exercise extreme caution when making the payments, especially from emails and messages claiming to be from Emirates Post and providing links to a third-party payment system or enticing customers to create accounts and make payments to get their shipments delivered.

Moving forward, Emirates Post has said that it will never send any SMS or email that links customers to a payment gateway outside their website and customers are reminded to always check the sender e-address and refrain from giving away their personal information.

The company continues to monitor such activities and asks the public to report any suspicious messages immediately so the matter can be acted upon by relevant authorities.

Emirates Post is a diversified postal corporation providing postal and non-postal services through a network of 109 post offices around the UAE. In 2007, it became one of the subsidiaries of Emirates Post Group under a Federal decree in 2013. The other subsidiaries under the group are Electronic Document Centre (EDC); and Wall Street Exchange.

The company’s partnership with government agencies and commercial enterprises enable them to offer completely secure and convenient services for customers in the UAE.