Financial inclusion is a means to an end. By ensuring access for households and small and medium enterprises to safe, essential financial services, financial inclusion is a key facilitator of inclusive economic growth. Not only does financial inclusion promote regional economic objectives, it is also considered as an enabler for 7 of the 17 sustainable development goals defined by the United Nations Department of Economic and Social Affairs. In this whitepaper, ERI and IBS Intelligence explore the role of banks and credit unions and how digital solutions can overcome challenges in financial inclusion.