Engineering Effectiveness: Designing a powerful & customer-centric debt collection process

Hyper personalizing collections strategies, right from customer segmentation to communications, could help lending institutions design a better and faster collections process while providing a superior customer experience at the same time. Watch this insightful webinar by Loxon and IBS Intelligence on how lending institutions can design a better and faster collections process while providing a superior customer experience at the same time.

Panel included:

• Ahmed Al Shaikh, CIO, Jordan Islamic Bank
• Karen Savage, COO, Azzurro Associates
• Tamás Erni, CEO, Loxon
• Adam Kocsis, Head Of Professional Services, Loxon (Presenter)
• Nikhil Gokhale, Head of Research, IBS Intelligence (Moderator)