Insights on banking industry trends by Madhavan Menon, CMD Thomas Cook, and Advisory Board, IBSI

Besides heading Thomas Cook in India, Madhavan Menon is on the advisory board of IBS Intelligence. In April last year, Mr Menon was appointed as a part-time chairman of the Catholic Syrian Bank for a period of one year by the Reserve Bank of India. At the 1st Global FinTech Innovation Awards ceremony, Mr Menon spoke with IBSI’s Senior Regional Correspondent (South East Asia and Middle East) Priyanka Pani regarding the importance of FinTech in the banking sector and also about the trends that will shape up the sector in the coming years.