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Building Sustainable Digital Capabilities in Banking & Financial Services
Exclusive Webinar: November 16th, 2021
Expleo Solutions Limited (Expleo), in collaboration with IBS Intelligence, will be hosting leaders from financial institutions to confer on “Building Sustainable Digital Capabilities in Banking & Financial Services”.
The discussion will focus on how financial institutions support the movement towards building sustainable digital capabilities in banking & financial services and the role of Quality Assurance (QA) & Quality Engineering (QE). Further, the discussion will also touch upon the key challenges financial institutions are facing and what are the measures considered to overcome the challenges and build a strong QA & QE foundation
Amitabh Khanna | Head Customer Delivery South Asia, Mastercard
Amitabh is an innovative thinker, bringing in business acumen developed in 20 years of his career across Mobile Payments, Banking & Financial services, BPO, and Information Technology, with a track record of increasing bottom line with spearheading product development and management and operational excellence to drive productivity & reducing cost through automation and system improvement.
He has a proven record of strong, decisive executive leadership; in the present capacity of Head Business Operations – Mobile Payments revolutionizing business operations with key focus on Channel Development for on-boarding Customers & Merchants, financial operations, training, customer support & engagement for seamless service delivery on products and services. Amitabh has worked with well-known companies, namely Reliance India Limited, NOKIA, ABN AMRO Bank, Convergys India Services and GE Capital International Services, etc.
Raja Sundaram Subramanian | Director – Software and Quality Engg, Expleo Solutions Ltd
Raja has 26 years of experience in the IT industry, across enterprise software development and testing. He currently heads the Digital practice for Expleo Solutions Ltd. and has worked with major BFSI organizations such as NCR, RBS, ABN, National Australia Bank and OMX. He is a thought leader in applying technologies for better customer experience, is focused on Innovation & Development of service accelerators, and is an expert in IoT and AI/ML
Shabeer Mohammed | Head – Technology, GEMS Education
Shabeer heads the technology practice at GEMS Education and specialises in Banking/Financial services & Education systems IT Management, Customer Relationship & Vendor Management, ITIL Specialist, Program & Project Management, Audit, Compliance & Risk Management.
Murtaza Shaikhally | Associate Partner| Cedar Management Consulting International (Moderator)
Murtaza is an Associate Partner in Cedar’s Dubai and India offices, and has over 25 years of experience in assisting global banking & government clients in a variety of strategic areas.
He is a subject matter expert in the area of Islamic banking via his extensive experience in the banking industry. His Financial Services expertise spans across various strategic areas including Balanced Scorecard, strategy formulation, market strategy, integration, and process transformation, among others.
Murtaza also plays an active role in Cedar’s government and non-financial services practices across a number of areas. His prior experience includes time at ANZ Grindlays and Dubai Islamic Bank. Murtuza has an MBA degree from Jamnalal Bajaj Institute of Management Studies, India.