Wealth Management and Private Banking

Enormous progress is being made in the field of artificial intelligence, and the practical implications of this new technology are being felt in many areas of finance, but especially in wealth management with the rise of robo-advisers. This Feature Focus section also looks at other trends that are affecting the wealth management industry, such as: Firms are increasingly using cloud computing (for non- critical tools and applications) to reduce infrastructure costs; Enhanced used of technology by younger generations is leading to increased focus on, and investments in, digital and self-service capabilities by firms.

Personalised experiences

An increased focus on the customer experience has heavily impacted wealth management firms over recent years, Kate O’Flaherty reports. The sector has been greatly affected by regulation, specifically 2012’s Retail Distribution Review (RDR), which requires companies to charge upfront for services rather than earn sales commission from product providers

Moving on up

The rise of the robo adviser is key to the opening up of wealth management to the mass market, finds Hannah Prevett

Customer segmentation: key for an effective HNI Strategy

The winning formula for the new age is no longer just about customer segmentation, but also about providing world class differentiated experiences, says V. Ramkumar, a Partner at Cedar Management Consulting International

What is the IBS Journal Feature Focus?

Each issue of our flagship monthly IBS Journal includes a Feature Focus, dedicated to a specific area of banking technology. The Feature Foci are part of the IBS Journal subscription.

IBS Journal Feature Foci cover a wide range of subjects pertinent to the financial technology industry worldwide. They include detailed case studies, analysis, interviews and other feature articles.

Each publication features independently researched and compiled material, with no advertorial or contributed articles. All articles are written by IBS, and we believe that this dedication to quality is unique among publications in the banking/financial services technology space.

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