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Bank jargon could be fueling consumer financial vulnerability, study shows

By Puja Sharma

August 09, 2023

  • Ai Financial Services
  • AI in Banking
  • Consumer Banking
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Research finds that more than half of banking customers say banks are unsupportive and should be doing more to help them understand their finances: given 1.3 million missing household payments this is becoming crucial to address. Research with 2000 UK adults, released today shows that banking customers are feeling alone and confused about their finances […]

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