Ted Bilke, VP of Jack Henry & Associates and president of Symitar

Jack Henry & Associates’ Symitar division has announced the selection of its Episys platform by Red Canoe Credit Union and Endurance Federal Credit Union in a bid to deliver their core securely and establish a modern member experience. The credit unions will run Episys in an outsourced environment and are expected to benefit from Episys’ connectivity and configurability.

Jeff Haverlack, chief information officer at Red Canoe, said, “We have an innate trust in Symitar to take us in the right direction while delivering the solutions our staff and members need most. Through Episys’ open infrastructure, we will be able to leverage our third-party relationships to provide more expertise and value within our channels. We needed a tech partner to surpass our efforts, not just blaze the trail, and Symitar will offer us the tools to expand into new markets with confidence.”

According to the supplier, Episys aims to customize Red Canoe’s core, enable seamless connections with third-party solutions and enable user interaction and experience across multiple functions. Meanwhile, Endurance FCU’s Episys integration will facilitate the streamlining of processes and the achievement of data accessibility. The Episys implementation will facilitate better identification of growth and loyalty areas across its membership.

Haverlack added, “We are continually impressed by the collaboration of Symitar’s user community. An engaged and sharing community is, perhaps, the best indicator of system confidence and performance, and we’re very much looking forward to being part of it.”

Recently, Tulare County Federal Credit Union has selected the Episys platform in order to maximize efficiency and increase scalability.

Ted Bilke, vice president of Jack Henry & Associates and president of Symitar, commented, “Episys provides credit unions of any size the flexible, dependable technology they require to meet modern membership demands and remain competitive. Both credit unions are strategically growing their member base and value Symitar’s commitment to supporting that objective through openness and innovation.”

by Megha Bhattacharya
Market Analyst at IBS Intelligence
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