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Project BankNorth selects nCino for seamless SME lending

Jonathan Thompson, Founder and CEO, BankNorth

Cloud banking service provider nCino has announced its collaboration with UK startup Project BankNorth in a bid to develop an easier and effective process for SME lending.

“Delivering an agile, digital and personalised customer experience is at the heart of our strategy at Project BankNorth,” said Jonathan Thompson, Founder and CEO. “It’s critical we provide a smooth and innovative interface for our customers and introducers in order to deliver a fantastic customer experience. Working with nCino early on in our development allows us to tailor our whole business around delivering engaging and differentiated customer experience, and I am confident nCino will be the perfect partner for our success in getting these elements right.”

According to the supplier, nCino’s Bank Operating System will provide BankNorth with a cloud-based platform coupled with insights on customer relationship management (CRM), customer onboarding, deposit account opening, loan origination, workflow, credit analysis, enterprise content management and instant reporting capabilities. Additionally, the system is expected to enable data and revenue analytics.

Ewan Hutton, CTO at Project BankNorth adds: “The choice of nCino for our Commercial Loan Origination system is perfectly aligned to our technology roadmap as nCino has set a new ‘bar’ for vendor solutions in this space both in terms of product and client engagement. We will operate almost entirely using Cloud/SaaS technology and will leverage the Salesforce platform as the foundation for the bank which will enable best of breed integration with complementary tech plus rapid innovation from the Salesforce APP exchange partners.”

Pullen Daniel, Managing Director – International at nCino, said: “The BankNorth team is extremely experienced and well-regarded, and were able to identify a gap in the SME market upon which to build their unique offering. As an up-and-coming challenger, we’re delighted to be working with them at such a pivotal stage in their launch to help shape their processes and raise the bar for convenient and flexible delivery of personally-tailored services to SME owners.”

nCino is a cloud banking service provider, serving around 250 financial institutions globally. It’s Bank Operating System aims to improve employee efficiency while simultaneously enhancing customer experience for onboarding, loans and deposits across all lines of business.

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