PostFinance is working with Diebold Nixdorf as it upgrades its self-service network. The Swiss bank’s new systems will be equipped with barcode and NFC readers that will enable contactless transactions using a smartphone instead of a bank card. A total of 820 Diebold Nixdorf ATMs and cash recycling systems will be installed and supported by an eight-year service agreement.

“With the introduction of a new generation of self-service systems from Diebold Nixdorf, we are creating conditions that enable our customers to withdraw cash conveniently at Postomats in the future, including contactless withdrawals or those made with smartphones,” says Peter Lacher, head of operations and member of the executive board of PostFinance.

Additionally, Diebold Nixdorf’s monitoring software will simplify service management and increase ATM network availability for PostFinance. The software analyses a variety of status information collected from all the bank’s systems. If there is a potential service issue, the solution is able to decide whether a technician must be called out or whether the issue can be resolved remotely using online troubleshooting.

by Scott Thompson
Scott is Senior Editor at IBS Intelligence. You can follow him on Twitter and contact him at: Scott.Thompson@ibsintelligence.com
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