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Jack Henry & Associates snags Dover Federal Credit Union contract

Jack Henry & Associates’ Symitar division has announced a Dover Federal Credit Union deal, with the US FI selecting the Episys core system for in-house processing.

Travis Frey, Chief Innovation Officer at Dover Federal Credit Union, says: “Our core selection process was rooted in one word: agility. The next generation of banking is on the very near horizon, and financial institutions must shift their business models to create a branch experience around where the member needs to be. The right system has to be at the core of this change, and Symitar will help move our credit union in the right direction to support these strategies.”

He adds that the selection of Episys was due in part to the opportunity to adapt and customise the core to specific requirements via PowerOn. This provides open, common programming protocols within the solution, enabling credit unions to create and configure workflows. All changes are made within the structure and protection of the core system, but independent of the core code.

Dover Federal Credit Union will also implement Symitar’s Advanced Reporting for Credit Unions for business intelligence and analytics, and Episys Data Store for near real-time analysis and reporting.

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