Emily Chen, Product Executive, IRESS

Financial technology business IRESS today announced a new initiative, IRESS Labs, that means more users of its software will be able to input directly into the design and development process and use future functionality in advance of general release. IRESS Labs is now available to users through the latest version of XPLAN and will be used in additional IRESS products over time.

IRESS believes that more users are actively sharing their opinions, experience and insight into what matters to them and their clients. This feedback is being directly used to create functionality for all users. Financial advisers test and provide feedback on prototypes during a development phase before co-designed features are released.

Labs also enable IRESS to regularly roll out new and updated functionality meaning users will be able to get the benefits of new functionality as soon as it’s available.

Recent releases of XPLAN include co-designed features resulting from IRESS Labs. These include:

• A refreshed and contemporary screen design
• A much simpler menu structure to make navigating XPLAN simpler and quicker, and
• A new opportunities management capability that enables better management of the advice and review business pipeline, accessing the rich client data in XPLAN.

With a further series of experiments across XPLAN’s CRM, Advice and Portfolio modules scheduled for 2018 and 2019, the number of users contributing their insights and experience will grow significantly.

Emily Chen, Product Executive, IRESS said: “Labs expands IRESS’ existing face-to-face user-centred design processes by using a combination of technology and IRESS’ products. We’ve always included our users’ ideas and suggestions of what they would like to see in our software and what business problems they are looking to solve with technology. IRESS Labs means more users will be able to participate more easily, with the software being even better for it.

“IRESS Labs is starting with a focus on XPLAN, with 75 firms having already participated in development experiments to date and co-designed functionality already released.”

by Bill Boyle
IBS Intelligence Senior Editor