Indian IT major Infosys will help improve operational efficiency of  Toyota Material Handling North America (TMHNA),  a leading  player in forklift sales, by implementing IoT (Internet of Things) telematics product services.  A forklift is a powered industrial truck used to lift and move materials over short distances.

Infosys, a global leader in next-generation digital services and consulting, will also provide TMHNA with application support and development for its SAP Platform. It will enable remote monitoring and diagnostic capabilities including vehicle access control, system maintenance, condition sensing and location tracking.
Leveraging its experience and deep presence in the connected vehicle space, Infosys will help TMHNA draw insights from the data collected to provide better service and improve after sales experiences for consumers in the forklift industry.
The Bangalore-headquartered firm will also provide SAP Application Maintenance Services (AMS) to TMHNA through its comprehensive ValuePLUS service offering that enables smart governance, higher productivity, business satisfaction and efficiency.

Jasmeet Singh, Executive Vice President and Global Head of Manufacturing, Infosys, said, “It is essential for companies to continue focusing on new opportunities to transform their business. Our AMS offerings will leverage automation and our extensive experience to help TMHNA with a comprehensive managed services model aligned to its future business.”

Infosys’ solutions will help drive operational efficiencies for TMHNA, the company said in a statement.

Alan Cseresznyak, Chief Information Officer for Toyota Material Handling North America, said, “We are seeing greater customer demands, and we believe we can gain a competitive advantage by leveraging leading-edge technology as we go through comprehensive digital transformation. We are concentrating on providing a better customer experience, and we truly feel that Infosys is a good partner in this area.”



by Priyanka Pani
Senior Regional Correspondent, Middle East and Asia