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TCS BaNCS selected by BSF to enhance customer experience

TCS BaNCSBanque Saudi Fransi (BSF) has selected the TCS BaNCS Global Banking Platform by Tata Consultancy Services, a Mumbai-based IT services, consulting and business solutions organisation, to provide seamless and contextual customer experiences with a digital core. The platform will be deployed across BSF’s corporate and retail banking groups, Islamic banking, as well as payments, and will ensure full compliance with the Saudi Arabian Monetary Authority (SAMA) guidelines.

Thamer Yousef, COO, Banque Saudi Fransi enunciated, “Our mission is to become the most modern, innovative and experience-focused bank in the region. We believe that our partnership with TCS BaNCS will help us towards meeting the challenges of the future.”

The platform’s flexibility enables the speedy launch of new products and services while its high level of automation significantly enhances customer service levels. Designed on a digital first, cloud first philosophy, its open banking capabilities complemented by TCS’ blockchain offering – Quartz will enable participation in larger ecosystems.

Venkateshwaran Srinivasan, Head, TCS Financial Solutions articulated, “Progressive banks are seeking to differentiate themselves in a Business 4.0 world by investing in technology to enable mass personalization and to leverage ecosystems. Our strong product vision and roadmap has made TCS BaNCS the preferred digital core to help them become future-ready.”

TCS states that it has built a string of successful partnerships with leading financial institutions in Saudi Arabia as well as in the rest of the Middle East, over the last 2 decades.

The TCS BaNCS Global Banking Platform, also available in a SaaS model, is an integrated suite that helps banks and financial institutions offer innovative products and services to customers, based on their anticipated requirements and over the devices of their choice. The solution addresses wealth management & retail, corporate & private banking, including digital banking for all segments. It supports a variety of products and services covering assets and liabilities; and can fit the business and operating model of a bank with an assured 24x7x365 availability.

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