Indiana-based Interra Credit Union has gone live on Symitar’s EASE core processing system, on an outsourced basis.

Interra Credit Union has more than $1 billion in assets and provides financial services to more than 75,000 members. It had been running Symitar’s Episys solution in-house, but decided to make the switch to EASE after “careful systems analysis”.

“With the outsourced model, our IT staff is not forced to manage systems day-in and day-out. Instead we can now point these resources to solving business challenges directly, focusing their time on strategic objectives for 2018 that can keep our credit union moving forward,” said Duane Wilcoxson, CIO at Interra.

Ted Bilke, president of Symitar, added: “Interra Credit Union represents the largest single in-to-out client migration for Symitar to-date. More and more, we are seeing our clients access the benefits of outsourcing to nimbly navigate a changing regulatory climate and more effectively carry out key growth objectives.

“It’s a model that affords credit unions of any size a way to alleviate system management without sacrificing the control they enjoy to continually develop new offerings for their members.”

Symitar, a division of Jack Henry & Associates, is a popular provider of core systems for credit unions. In December 2017 it integrated with Amazon Alexa, providing all clients using its Episys platform with voice-controlled functionalities.

In April 2017, the firm announced that it had signed six billion-dollar contracts over the past 12 months. In the previous month VA Desert Pacific Federal Credit Union and East Idaho Credit Union both selects EASE.

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by Alex Hamilton
Alex is Senior Reporter at IBS Intelligence, follow him on Twitter or contact him at: alexanderh@ibsintelligence.com
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