Société Générale de Banque au Liban partners Backbase for digital banking revamp

Société Générale de Banque au Liban (SGBL) has partnered with digital banking firm Backbase to replace its legacy digital banking platforms.

A rollout of Backbase tech has already been completed in Lebanon, with a go-live occurring in December 2017. Further rollouts are expected in Jordan, Cyprus and the UAE.

SGBL selected Backbase to complement its new core banking system, Temenos T24, which it selected in 2014, and is still in the process of implementing. The bank’s previous system, ICBS from BML Istisharat, had been in place since 1994.

The bank expects an enhanced user experience, faster time-to-market, increased security and “consistent service quality” across both branches and digital channels. Antoun Sehnaoui, chairman and CEO of the bank, said: “Backbase’s solutions will enhance agility in our suite of distribution channels as we adapt to a dynamic retail and corporate client base.”

See more: SGBL revamps core banking system with Temenos T24

He continued: “This partnership reflects our commitment to empowering our customers with the most secure, innovative financial technology to help keep them moving forward with confidence.”

“We are delighted to have been chosen by SGBL and to play a role in the transformation of their digital banking landscape,” added Joulk Pleiter, CEO of Backbase.

“This expansive, customer-focused transformation brings SGBL into the same playing field as the fintechs, or even beyond. As an organisation that embraces change SGBL has, in partnership with Backbase met developments in its industry, transformed its digital capabilities and driven change within its organisation and beyond.”

Société Générale de Banque au Liban offers both retail, private and corporate banking services to customers in the Middle East. The company was formerly known as Société Générale Libano- Européenne de Banque, but changed its name in 2001.

Related Posts