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Priority One Credit Union converts to Jack Henry core platform

Californian Priority One Credit Union has selected Symitar, a Jack Henry division, to provide core platform services, in a move to improve internal processes and boost member efficiencies.

The core platform, Episys, was chosen by Priority One for its openness to third parties, with tight integrations to other systems, rich and clean functionalities, and ability to create cost-saving efficiencies.

Charles R. Wigginton Sr., President and CEO of Priority One, commented that the credit union was looking to streamline internal processes and shorten transaction times.

“Our employees will be able to do more, faster for our members. We are eliminating a number of ancillary systems, which will save us several thousand dollars annually.

“And, we know that any friction or disruption to our existing vendor relationships will not be a problem because Jack Henry is committed to openness. All around, this decision means we can focus on delivering better products and a stronger service experience to our members,” Wigginton said.

Jack Henry, the provider of technology solutions and payment processing services, will host Priority One’s core in its private cloud environment, with infrastructure, built-in data redundancies, and disaster avoidance support.

Wigginton added: “We simply cannot replicate what Jack Henry has built to keep us and hundreds of other credit unions safe and secure. There’s an added assurance and peace of mind knowing that we have a true partner in the maintenance, recovery, and protection of our core platform’s performance and data.”

Also commenting, Shanon McLachlan, President of Symitar, said: “This credit union, like many others, desired a better experience for its members and the right partner to deliver on that need.

“Allowing us to host its core platform will prove to be a more secure, effective alternative to doing business – one that doesn’t put limits on the credit union’s creativity, growth, or additional partnerships.”

Episys was also chosen by Ascend Federal Credit Union last year.

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