Vincent Brennan

Vincent Brennan, President, Credit Union Solutions, Fiserv

Long Island, New York-based credit union NEFCU has chosen Fiserv Inc., a global provider of fintech solutions, to transform its member experience and drive innovation in the digital banking space.

The credit union has picked Fiserv’s DNA core account processing platform for its ability to integrate other solutions through its open architecture and APIs, and its ability to service all loan types from a single system.

DNA is a unified core account processing platform that provides a holistic view of member relationships, enabling financial institutions to deliver personalized services and more relevant product offerings. Additionally, the credit union is also likely to add several integrated solutions from Fiserv including content management and wire transfers, in addition to its existing suite of Fiserv solutions.

“We needed a core platform that was future-oriented, and a partner committed to continuous investment in its technologies,” John Deieso, CEO of NEFCU commented.

With the platform, NEFCU is aiming to accelerate its business strategies. The move to Fiserv is expected to elevate the member experience for NEFCU, also facilitate a planned introduction of self-service kiosks thereby enabling branch staff to expand member relationships.

“Credit unions are continually looking for ways to meet the rapidly evolving expectations of their members. The right technology can position them to meet those expectations and drive growth as a result,” Vincent Brennan, president, Credit Union Solutions, Fiserv said in a statement.

NEFCU (Nassau Educators Federal Credit Union) is said to offer economical banking services to Long Islanders. With more than $3 billion in assets and nearly 200,000 members, NEFCU has branches and a shared branch network throughout Nassau and Suffolk Counties.

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by Sheeba Bhagat Dawar
Market Analyst at IBS Intelligence
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