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nCino Bank Operating System selected by Funda for SME finance

nCinonCino, a cloud banking company, announced that has been selected by Newcastle-based Funda Finance Partners, a financial services provider primarily serving Australian small and medium-sized enterprises (SMEs), to streamline lending processes and enhance customer experience via the nCino Bank Operating System. The technology solution will serve as a central repository of information for  Funda’s loan application process, help automate tasks and determine application outcomes.

“As a customer-centric organisation that prides itself on being faster than a bank and financially fairer than other non-bank lenders, we see the investment in nCino as a way to improve our customer journey and more swiftly assess loan applications,” said Mark Owen, Director, Funda Finance Partners. “With nCino, we will be able to deliver expedited levels of service and an efficient, dynamic customer experience that will allow our customers to interact with us in the way that is most convenient for them.”

The Bank Operating System will assist in the collection and analysation of data to reduce risk and inform smart decision-making. It can be configured to suit the unique business requirements of a financial institution. Moreover, nCino’s Customer Portal enables easy customer and broker interaction.

“We are excited to be partnering with Funda Finance Partners as they continue to assist Australian SMEs and expand more broadly into the commercial lending space,” said Mark Bernhardi, General Manager – Asia Pacific, nCino. “It’s truly an honour to help Funda provide Australian businesses with loans that enable them to meet their full potential and thereby have such a positive impact on the Australian market.”

Services such as document management, smart checklists and a centralised data location will be provided to Funda which is expected to enhance workflows and employee collaboration while simplifying employee tasks and improving the team’s work environment.

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