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Anurag Bhatia, Head of Europe, Mphasis.

Indian cloud and cognitive solutions provider Mphasis has signed a multi-year deal with the UK’s The Ardonagh Group, a global independent insurance intermediary, for hybrid IT infrastructure services. The services include management of hybrid cloud infrastructure, network services, service desk, desktop engineering and security services.

As part of the agreement, Mphasis will deliver tailored infrastructure services across various parts of The Ardonagh Group (including Towergate Insurance and Geo Underwriting), and leverage Microsoft’s Azure cloud platform across several applications. Mphasis will also use InfraGenieTM, an integrated service management and automation platform,  that enables  management of hybrid IT infrastructure and is architected to provide a single end-to-end service management across physical, virtual and cloud environments. This powerful solution reduces manual intervention, automates most administrative activities and incident resolutions and highly optimises the cost of operations, while improving availability and predictability of infrastructure.

“Mphasis will support the organisation’s business objectives, delivering an enhanced experience for end users and improving cost and operational efficiencies through tailored, integrated infrastructure services. The new deal is testament to Mphasis’ track record and deep expertise within the insurance arena, as well as our flexible and innovative approach,” said Anurag Bhatia, Head of Europe, Mphasis.

“InfraGenie’s operational model is a perfect fit for our business as it enables an excellent integrated experience across physical, virtual and cloud environments. This implementation provides excellent automated solutions and ultimately enriches the day to day working for our people and end user experience that our customers demand,” said James Barnard, Chief Operations and Technology Officer, The Ardonagh Group.

Following a competitive tender, Mphasis takes over this significant contract from one of the world’s big five technology service providers, the company said in a statement.

by Priyanka Pani
Senior Regional Correspondent, Middle East and Asia
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