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Heartwood Investment Management implements SimCorp Coric

Asset manager Heartwood Investment Management has gone live on solutions provider SimCorp’s Coric platform, for fully audited and automated client communications and reporting.

Hans Otto Engkilde, Senior Vice President & Managing Director, UK, Middle East and Northern Europe at SimCorp

Hans Otto Engkilde, Senior Vice President & Managing Director, UK, Middle East and Northern Europe at SimCorp

Heartwood, which is the asset management arm of Handelsbanken UK, has conducted a two-year strategic project ahead of going live with the platform. The implementation includes widespread client approval of self-service tools, it is appealing to the needs of IFAs and it maximises resources at the firm.

Matt Hollier, Head of Investment Product at Heartwood Investment Management, said the ‘radical overhaul’ is part of a pledge to create lasting added value and support its clients’ needs.

He said: “We are pleased to have entered a new digital era of reporting and communications to our clients. The introduction of dynamic reporting processes and self-service features delivered from our partnership with SimCorp Coric is a key requirement.

In the aftermath of MiFID II, there is a renewed focus on responsiveness and transparency, causing troubles for the wealth industry when attempting to meet the needs of an evolving client base. SimCorp believes its Coric platform addresses the millennial investors’ demands for more, with greater transparency and compliance with global regulations.

Moreover, the strategic collaboration has resulted in the implementation of a digital innovation strategy on reporting.

Hans Otto Engkilde, Senior Vice President & Managing Director, UK, Middle East and Northern Europe at SimCorp, said: “The wealth management industry must re-shape its communications and reporting, with the adoption of digital channels, if they are to meet evolving demands, both now and in the future. The pioneering and digital approach taken by Heartwood, together with the ambition achieved in a remarkably short timeframe, has made them a beacon for the industry and a key reference client for SimCorp Coric.

“Going forward, we see client experience as the most important differentiator for investment managers. By transforming its digital strategy and empowering clients with market-leading communications, Heartwood will gain a clear competitive advantage.”

With self-service reporting tools, on-demand visual data and written commentary on multiple devices, and IFAs can use SimCorp Coric’s online tools to better illustrate performance and answer questions.

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