Marc Murphy, CEO, Fenergo

Digital Client Lifecycle Management (CLM) solutions provider Fenergo has announced the launch of Digital Client Orchestration, a suite of CLM tools involved in the integration of front, middle and back office systems using an API approach.

Marc Murphy, CEO, Fenergo, said: “It’s now or never for banks and financial institutions that haven’t yet embraced digital. The beauty of an API-led approach enables banks and FS institutions to achieve true Digital Client Orchestration by delivering frictionless end-to-end customer journeys to any channel, significantly improving the customer experience and reducing operational inefficiencies.”

According to the supplier, the Digital Client Orchestration aims to direct the customer journey through internal approval processes thus ensuring a speedy and compliant onboarding. The solution will assist the financial institutions in achieving a single client view throughout the lifecycle. Fenergo’s solution is built upon KYC compliance, AML screening, tax compliance etc.

Recently, Fenergo partnered with Bahrain’s Electronic Network for Financial Transactions (BENEFIT) in a bid to launch a national KYC that incorporates blockchain technology.

Established in 2009, Fenergo is the digital enabler of client and regulatory technology for financial services. It provides Client Lifecycle Management (CLM) software solutions for Financial Institutions including; Corporate & Institutional Banking, Commercial & Retail Banking, Asset Management, Private Banking & Wealth Management.

by Megha Bhattacharya
Market Analyst at IBS Intelligence
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