Egyptian National Post Organization picks Temenos for its digital transformation

temenosBanking software company Temenos announced that Egyptian National Post Organization (ENPO) has selected cloud-native, cloud-agnostic Temenos T24 Transact and Temenos Infinity to consolidate over 20 disparate systems into one single digital platform. Temenos scalable technology will enable ENPO to replace legacy systems and digitalize its front office.

ENPO, one of the largest and oldest postal, financial and governmental service providers in the Middle East, has an extensive services portfolio supporting over 30 million registered as well as walk-in customers. ENPO provides financial services, including current and savings accounts, instant remittances, electronic collection with notification services, which are geared towards both retail and corporate customers and are available via an in-branch teller services window.

Temenos Infinity with its open, API-led architecture will enable ENPO to have an omnichannel, unified teller for all financial and non-financial services helping employees to serve customers faster and relieve overcrowding in branches. Temenos’ Advanced Analytics will allow ENPO to analyze profitability for both registered and walk-in customers as well as for products and services. Temenos’ technology will enable ENPO to realize cost efficiencies and in turn offer lower cost, more accessible financial services to the Egyptian population.

ENPO aims to contribute to Egypt’s National Financial Inclusion Initiative sponsored by Egypt’s Government, which aims to promote the use of digital financial services throughout the nation. With ambitious timescales to deliver, ENPO selected Temenos T24 Transact and Temenos Infinity to provide a pre-integrated, digital technology stack and deliver rapid time to value for new digital products that can power financial inclusion.

“…Temenos is committed to enabling Egypt’s Digital Economy Transformation and Financial Inclusion program. Egypt is a country of great importance for Temenos; we are the leading banking software provider serving over 12 banks in the country and have been in the region for over two decades. Temenos’ innovative technology can help make the banking industry better and improve people’s lives. I am really proud to see that over 500 million people globally rely on our software for their banking services. We believe that ENPO’s end-to-end digital transformation will help them realize this digital vision and promote financial inclusion in Egypt,” said Andreas Andreades, Executive Chairman, Temenos.

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