Cardinal Credit Union is live with Symitar’s Episys core banking system, following an implementation process overseen by Member Driven Technologies.

Ohio-based Cardinal Credit Union has been serving the Mentor and Cleveland communities for more than 50 years. The credit union recently identified the need for a “more robust and flexible” core processing platform to help them efficiently scale.

After “a comprehensive search and due diligence process”, the credit union ultimately decided to host the Episys platform through MDT. As a result, the credit union has gained a modern, efficient system that allows them to more easily keep up with today’s member demands. The credit union went live on the MDT platform in early May 2018.

Christine Blake, chief executive officer of Cardinal Credit Union, said: “As a community credit union, we realized that our internal employee resources would be much better spent on more strategic and member-facing activities instead of focusing on tedious hardware and software maintenance. Outsourcing the Episys platform through MDT has already resulted in newfound efficiencies that are enabling us to do more with the resources already at our disposal. With Symitar and MDT we’ve found a true partnership; they listen to our goals and opportunities and work with us to find ways to effectively meet them.”

“Cardinal Credit Union understands the importance of investing in technology to sustain growth and ultimately better serve and support their members,” explained Larry Nichols, chief executive officer of MDT. “Outsourcing with MDT is enabling Cardinal Credit Union to break free from the restraints associated with maintaining critical IT functions in house and is providing the flexibility needed to more quickly introduce modern services to members. We look forward to continuing to support innovative, forward-thinking credit unions like Cardinal Credit Union with our technology.”

by Alex Hamilton
Alex is Senior Reporter at IBS Intelligence, follow him on Twitter or contact him at: alexanderh@ibsintelligence.com
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