Canadian bank Manulife launches new banking package with Kasisto

Rick Lunny, President and CEO, Manulife Bank

Digital experience solutions provider and creator of KAI, Kasisto, has partnered with Manulife Bank for the creating of a digitally immersive Conversational AI solution, MAI. The new solution is focused on serving millennial customers through its Manulife All-in Banking Package. The All-in Banking Package includes unlimited transaction, a high-interest savings account, travel insurance and other services.

“Manulife Bank’s commitment to helping customers manage their money and save more matched perfectly with Kasisto’s vision to enable customers to make better financial decisions through human-like Conversational AI,” said Zor Gorelov, CEO and Co-Founder of Kasisto. “We’re thrilled that Manulife chose KAI, Kasisto’s state-of-the-art Conversational AI platform, to power its millennial-focused digital product suite.”

According to the supplier, MAI is expected to assist Canadians in developing better financial habits as well as improve their financial wellbeing. It keeps a track of balances and provides insights into the spending habits of the customers.

“Canadians are looking for clarity, simplicity, and value from their bank. This applies equally to the technology they use to bank,” said Rick Lunny, President and CEO, Manulife Bank. “We sought the input of Canadians, user tested, prototyped and reimagined the customer banking experience to offer something you can’t get anywhere else – a complete digital banking package infused with artificial intelligence that works together to help you understand and maximize your money.”

Several banks including Emirates NBD and Standard Chartered Bank utilize KAI for the creation of their virtual assistants and digitally immersive experiences.

KAI is a digital experience platform developed for the financial services industry. The platform aims to engage consumers around the world, across multiple channels, in different languages, and is optimized for performance, scalability, security, and compliance. KAI is built with a comprehensive Conversational AI portfolio in the industry.

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