Black Knight launches new solution for streamlining origination process

black knightBlack Knight has announced the launch of a new AI-powered solution Digital Point of Sale. The new solution will be integrated with the Black Knight Empower loan origination system (LOS).

“Leveraging AIVA’s skills, Digital Point of Sale guides the consumer through the steps of prequalification and then preapproval through a simple, intuitive Q&A format, validating data and documents along the way,” said Anthony Jabbour, CEO of Black Knight. “Collected data is then immediately available in Empower, streamlining the entire origination process – and providing a single source of truth. The result is an infinitely more efficient process, a significantly enhanced customer experience and increased data integrity and consistency for Empower users.”

The supplier states that the new solution will ensure data integrity and consistency, simplify the origination process and connect the Artificial Intelligence Virtual Assistant (AIVA) to the consumer. It aims to provide accurate and comprehensive data through information routing from the consumer to the LOS and vice versa.

The Digital Point of Sale solution is expected to leverage AIVA’s capabilities for time-sensitive decision making.

“At Black Knight, we are laser-focused on innovating with a sense of urgency,” Jabbour continued. “Our new Digital Point of Sale solution is just the latest example of Black Knight successfully executing on that mission. Seamlessly integrating AIVA with Empower helps create a truly seamless origination process. With AIVA, Empower and all of the other digital solutions we’ve put into place, a single system of record can now meet the customer at the very beginning of the process, and carry them through to closing and beyond.”

Recently, Black Knight announced that its origination and servicing solution suite has been selected by Fidelity Bank in a bid to enhance its mortgage portfolio through efficient risk management.

Related Posts