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Banque du Caire goes live with Temenos Infinity for enhanced customer experience

Amr El Shafei, Executive Vice Chairman, Banque du Caire

Temenos has announced that Banque du Caire has gone live with Temenos Infinity in a bid to transform its multiple banking channels as well as enhance its customer journey experience. The Temenos Infinity implementation will be delivered in two phases involving the bank going live with digital channels servicing corporate and retail customers and the delivery of enhanced customer engagement with the Infinity modules.

Jean-Paul Mergeai, Managing Director – the Middle East and Africa, Temenos, said: “Egypt is embracing the digital revolution and we see banks of all sizes embarking on digital transformation projects. The bank has benefited with a fast implementation of its digital front office by selecting our integrated, packaged product, Temenos Infinity. By choosing to transform its operations front –to- back with our software products Temenos Infinity and Temenos T24 Transact on the same technology platform, Banque du Caire will benefit from a rapid deployment model and significantly lower costs.”

According to the supplier, the implementation will enable the bank to increase its product agility as well as its speed for product delivery. With Temenos T24 Transact, the bank will undergo a core banking system change, will gain the ability to reduce the cost of deployment as well as increase its scalability across Egypt.

Amr El Shafei, Executive Vice Chairman, Banque du Caire, said: “Using Temenos Infinity, with its API-first technology, we will dramatically enhance our customers’ experience by leveraging emerging digital technologies and taking new innovative products and differentiated services to market rapidly. We selected Temenos’ integrated, packaged and open banking software for our front and back office as this will enable us to transform faster, drive out complexity and drastically lower our overall total cost of ownership.”

Established in 1952 in Egypt, Banque du Caire is a full-service bank that provides services to corporate and retail markets including SMEs and Microfinance projects.

Recently, ABN AMRO has gone live with Temenos’ WealthSuite digital banking platform in a bid to power its international operations for private and corporate banking.

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