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Avaloq to enhance wealth management operations for Bank Mandiri

Pascal Foehn, Avaloq Executive Board Sponsor for Asia and Avaloq Group COO

Avaloq’s Banking Suite has been selected by Indonesia-based PT Bank Mandiri Tbk in a bid to support and develop the Bank’s wealth management division and other business functions. The supplier states that the solution is expected to assist the bank in bringing together all of its areas including CRM onto one platform, thus facilitating the delivery of cost-efficient data analytics.

Hery Gunardi, Managing Director for Business and Network at PT Bank Mandiri Tbk, said, “The Avaloq Banking Suite greatly impressed us with its powerful capabilities and a clear ability to meet our complex needs in the key wealth management segment. This is a fundamental part of our wider growth strategy and it is, therefore, very important that we work with best-of-breed partners. The Indonesian banking market is undergoing profound growth and we are very well positioned to benefit from this opportunity.”

The partnership accelerates Avaloq’s APAC client base and follows its partnership with Swiss universal bank Thurgauer Kantonalbank, wherein the supplier’s e-banking solution was integrated in the bank’s customer portal OLIVIA for providing enhanced solution to the bank’s cantonal customers.

Pascal Foehn, Avaloq Executive Board Sponsor for Asia and Avaloq Group COO, said, “We are delighted to have won the very competitive, highly prestigious tender to help Bank Mandiri consolidate and enhance its digital infrastructure, and meet its customer-focused ambitions in the wealth management segment. Allowing institutions to radically change how they manage and deliver product and service offerings across different segments and different business lines is a core benefit of the Avaloq Banking Suite. We believe Avaloq offers one of the best wealth management platforms in the market and we look forward to working further with new and existing financial services groups globally as they embrace the hi-tech business environment.”


Headquartered in Switzerland, Avaloq provides a standardized Business Process as a Service (BPaaS) or Software as a Service (SaaS) model to banks and wealth managers.

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