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Appian launches new solution for institutional onboarding


Michael Heffner, VP-Global Industry Leads, Appian Corp

Virginia-based cloud computing firm Appian has introduced a new solution to accelerate customer and asset onboarding while reducing risk of implementation for treasury management, foreign exchange, and investment firms.

The institutional onboarding solution is expected to deliver pre-built data records, AI-based document understanding, and packaged integrations to simplify and accelerate onboarding, and to increase customer engagement and satisfaction.

Appian’s solution is also likely to provide complete process visibility to internal constituents and customers and allow institutions to prioritize their onboarding resources. The solution unifies customer communications across all channels, centralizes document management, and helps reduce the time, according to a statement.

“Emerging FinTech, constantly changing regulations, and disruptive new business models are all increasing the pace of change in financial services. Despite this rising complexity, the need to quickly create strong new customer relationships remains. With our Institutional Onboarding Solution, we have eliminated the complexities of getting those high-value relationships up-and-running.” Michael Heffner, Global Industry Lead at Appian commented.

Appian’s low-code platform is expected to deliver faster value than traditionally coded or commercial off-the-shelf onboarding solutions. The solution is quickly and easily configurable with low-code or no-code integrations. In addition, the solution is likely to deliver security and compliance, mission-critical reliability, and unified governance.

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