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Rahul Singh, President of Financial Services at HCL Technologies

India-based IT services company HCL Technologies (HCL) has extended its strategic relationship with Barclays to help develop the bank’s digital workplace strategy.
HCL said it will leverage its investments in AI and automation, as well as deploy its DryICE automation platform, to help transform the user experience for more than 80,000 Barclays employees across 26 countries. It will also be providing mainframe services to Barclays.
As part of the deal, it is intended that approximately 460 Barclays employees in its Operations Center in Lithuania will transfer to HCL. The agreement with HCL forms the basis of the Barclays’ decision to conclude its operations in Lithuania, with remaining employees being offered redundancy.
The contract between HCL and Barclays is yet to be executed pending banking regulatory notification; both companies hope to conclude the deal during the first quarter of 2019.
“This new agreement will see HCL deliver transformational services to both Barclays and other major clients from Lithuania,” said . “Many well-known brands have already established their centres in Lithuania and we see good potential here due to the attractive investment climate and specialist talent. We will leverage these with our unique Mode 1-2-3 strategy to enable clients to reimagine their businesses for the digital age.”

by Guy Matthews
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