Digital banking is radically altering the financial landscape of banking. And as IBS  Intelligence has reported often, the adoption of digital technology is not ubiquitous. Digital technologies which were initially limited to banking channels, now encompass the entire banking spectrum. So, whether it is back-end operations or customer-facing channels, digital banking is delivering through new-age technologies and is the way forward for all participants in the financial service industry.

The current wave of digital transformation is being driven by newer technologies such as Artificial Intelligence, Robotic Process Automation, Blockchain, API Banking, and the Internet of Things which have the potential to dramatically alter the banking landscape for years to come. These technologies, when harnessed together, will be
able to provide much deeper levels of personalization and enhanced customer experience, transform the banking operations, changing the very essence of how the banking industry operates today.

In this whitepaper, IBS Intelligence, in collaboration with Capital Banking Solutions,  has identified emerging trends in digital banking that have the potential to define the future of banking. These trends cut across the entire banking spectrum, indicating that there will not be any area of banking that will remain unaffected by this new era of digitalization. To get more information on our new white paper in collaboration with Capital Banking Solutions, please follow this link

by Bill Boyle
IBS Intelligence Senior Editor