APIs identified as key as report reveals digital transformation challenges

Greg Schott, CEO, MuleSoft

Integration efforts are hampering digital transformation efforts for most organisations, a new survey has revealed.
MuleSoft, a provider of a platform for building application networks, has announced the findings of its 2019 Connectivity Benchmark Report on the state of IT. Based on a global survey of IT leaders, the report reveals that while 97% of organizations, in banking and other verticals, are currently undertaking or planning to undertake digital transformation initiatives, integration challenges are hindering efforts for 84% of organizations. Close to half of all respondents (43%) reported more than 1,000 applications are being used across their business, but only 29% are currently integrated together, trapping valuable data in silos.
The survey of 650 respondents also reveals that IT is struggling to keep up with business demands, as 64% of respondents indicated they were unable to deliver all projects last year. In addition, project volumes are only expected to grow, with respondents predicting on average a 32% increase this year. If digital transformation initiatives aren’t successfully completed, nine out of ten organizations believe business revenue will be negatively impacted.
“Today, businesses are competing on speed and agility as they race to meet customer expectations,” said Greg Schott, CEO, MuleSoft. “As a result, every organization is undergoing digital transformation in order to offer a completely connected customer experience. It has put integration in the spotlight as a top-level business priority. With the IT landscape only growing more complex, organizations can build their applications networks one API at a time, providing businesses with an agile foundation for success in the digital era.”
“As organizations across all industries digitize their business models, the ability to connect and reuse technology assets becomes a critical capability,” agreed Steve Stone, technology advisor and former CIO of several Fortune 500 brands including Lowe’s and L Brands. “Reusable APIs serve as building blocks in the application network, enabling new business models and simplifying the expansion of a connected partner ecosystem. MuleSoft’s Connectivity Benchmark Report demonstrates the importance of adopting a comprehensive API strategy in driving desired business outcomes.”

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